Why do I have to get a new TracFone?

T-Mobile will be closing all Sprint networks in 2022 and migrating those customers to T-Mobile's 4G LTE and 5G networks.

Why do I need to upgrade my TracFone?

Our carrier partner is making network changes in order to improve your overall service. These changes will prevent your current phone from working. In order to avoid a loss of service, you will need to upgrade your phone.

What happens if you don't renew TracFone?

If you do not purchase and add airtime prior to the Service End Date, your Tracfone Service will be deactivated on the Service End Date and you will lose your phone number even if you have minutes remaining.

Will my TracFone still work in 2021?

Older style 3G models of Tracfones, flip phones, Jitterbugs, etc. will be discontinued as early as January 2022. According to Van Buren Township police, those 3G devices will not only be disabled from normal use but will also be unable to call or dial 9-1-1.

Do TracFone accounts expire?

Tracfone's Unlimited Plans are ONLY for smartphones. They offer unlimited talk and text for 30 days with a set amount of high-speed data. Unused data will not expire if the service is active and used with one of our Unlimited Talk & Text plans. Was this answer helpful?

Why do I have to get a new TracFone?

Why is my TracFone service not working?

Some of the most common reasons for this error are: Your phone is not activated correctly. There is an issue with the SIM card registration. You have topped your allocated limit for calls, messages, and data connections.

How do I update my TracFone?

Update Firmware

1. From the main screen, tap the "Apps" icon located at the bottom of the screen.
2. Tap the "Settings" icon.
3. Slide the screen up for more options. ...
4. Tap "Update Center."
5. Tap "Software Update."
6. Tap "Update now."

How do I transfer my old TracFone to my new TracFone?

If you're a TracFone customer, you can upgrade or change phones at any time. You can complete the transfer or upgrade online or by calling the customer service department. The minutes on your existing device will transfer over to your new device automatically.

Will my phone stop working in 2022?

All of the major US 3G networks are scheduled to shut down in 2022. Whether you're with AT&T, T-Mobile, or Verizon, this may affect your phone, your home alarm system, or even your car.

Can you use a TracFone without activation?

This is Cristy from TracFone Wireless. You can use the phone to connect to a Wi-Fi network without activating it. However, you cannot make and receive calls/text. You can activate the phone so you can use it for calling, texting and internet browsing.

Do TracFone cards expire after purchase?

A: The service airtime cards do not expire. So yes, you can add them when you need to. Just remember to add them before you current service date ends. If you have a smartphone you can buy service airtime cards/plans directly from your phone.

What happens when TracFone data runs out?

When you run out of data, you have two options: buying more Tracfone Airtime Card or buy Data Only Card. Buying a new Smartphone Plan will get you not only data but also texts and call balance that come with it. It may be a good idea, especially if you also need to add your text/call balance.

Does TracFone offer free upgrades?

Upgrading your TracFone will allow you to switch to another TracFone prepaid phone at any time. Since TracFone is prepaid, upgrades are preformed at any time throughout your service and there are no additional fees.

Can I use my old SIM card in my new TracFone?

You don't have to put your current SIM card into the new phone. There is a pre-installed SIM card on it. In addition, you can transfer your remaining minutes from the old phone to the new phone.

Is Verizon shutting down TracFone?

The transaction between Verizon and TracFone is subject to receipt of regulatory approvals and other customary closing conditions. Verizon expects the transaction to close in the second half of 2021.

Can I buy a new phone and just switch the SIM card?

You can often switch your SIM card to a different phone, provided the phone is unlocked (meaning, it is not tied to a particular carrier or device) and the new phone will accept the SIM card. All you need to do is remove the SIM from the phone it is in currently, then place it into the new unlocked phone.

How do I keep my old TracFone number?

Click on the "Transfer Number" button under the "Activate/Reactivate" tab. Click on the "Existing TracFone Customer" button. Click on the "Activate my TracFone with a number transferred from another TracFone" option.

How do I transfer everything from my old phone to my new phone?

1. Turn on your new device.
2. Tap Start.
3. When asked, make sure you connect to a Wi-Fi network.
4. Choose to copy apps and data from your old device. Recommended: If you have a cable to connect your devices, follow the on-screen instructions to copy your data. ...
5. Check your texts, photos, and videos.

Why can't I receive or make calls on my TracFone?

If you are indoors, try moving closer to a window or the perimeter of the building, or try going outside. If changing your location does not solve your problem, try restarting your phone by turning it off and then on again. NOTE: Not all Networks or Network Services are available on all devices or in all areas.

Why does my phone say no service when I have service?

Why your phone shows a "No Service" message. If you're getting this message on your phone it means that your device cannot find a signal from your cellular carrier. This prevents you from making calls, sending texts, and other normal functions.

Which network is TracFone on?

The three networks that TracFone uses are AT&T, T-Mobile, and Verizon. All three of these networks have amazing coverage, though Verizon is generally considered the best. Meanwhile, T-Mobile boasts the fastest data speeds.

How do I activate my TracFone and keep the same number?

Text ONESTEP to 611611 on your old device. You'll get a reply asking for the last four digits of your new serial number or new SIM card number. After you text the number, you will receive a confirmation with instructions to complete the activation of your new device or SIM.

How do I reactivate my TracFone online?

Can I Activate / Reactivate my phone online? Yes, simply go to our website at and select "ACTIVATE" from the options provided.

Does Tracfone use data when on Wi-Fi?

Every Tracfone service plan comes with a certain amount of data usage. Data isn't the same as minutes for calling and texting. Instead, phones use data for things like accessing the web and using apps. Sometimes staying under the limit can be hard, especially if you love using your phone to stay connected.